User Manual - Contents
  • 1 Welcome to PRTG
    • 1.1 About this Document
    • 1.2 Key Features
    • 1.3 New in This Version
    • 1.4 Available Licenses
    • 1.5 System Requirements
    • 1.6 Introduction: Monitoring with PRTG
  • 2 Quick Start Guide
    • 2.1 Step 1: Download, Installation, and First Login
    • 2.2 Step 2: Smart Setup
  • 3 Using PRTG Hosted Monitor
    • 3.1 Create a PRTG Hosted Monitor Instance
    • 3.2 Manage a PRTG Hosted Monitor Subscription
    • 3.3 Use Multi-Factor Authentication with PRTG Hosted Monitor
  • 4 Installing the Software
    • 4.1 Download PRTG
    • 4.2 Update From Previous Versions
    • 4.3 Install a PRTG Core Server
    • 4.4 Install a Cluster
    • 4.5 Enter a License Key
    • 4.6 Activate the Product
    • 4.7 Install a Remote Probe
    • 4.8 Uninstall PRTG Products
  • 5 Understanding Basic Concepts
    • 5.1 Architecture and User Interfaces
    • 5.2 Failover Cluster
    • 5.3 Object Hierarchy
    • 5.4 Inheritance of Settings
    • 5.5 Tags
    • 5.6 Dependencies
    • 5.7 Scheduling
    • 5.8 Notifying
    • 5.9 Access Rights Management
    • 5.10 Data Reporting
    • 5.11 IPv6 Support
  • 6 Basic Procedures
    • 6.1 Login
    • 6.2 SSL Certificate Warning
    • 6.3 Welcome Page
      • 6.3.1 Customer Service
    • 6.4 General Layout
    • 6.5 Sensor States
    • 6.6 Review Monitoring Data
    • 6.7 Historic Data Reports
    • 6.8 Similar Sensors
    • 6.9 Recommended Sensors
    • 6.10 Object Settings
    • 6.11 Alarms
    • 6.12 System Information
    • 6.13 Logs
    • 6.14 Tickets
    • 6.15 Working with Table Lists
    • 6.16 Object Selector
    • 6.17 Priority and Favorites
    • 6.18 Pause
    • 6.19 Context Menus
    • 6.20 Hover Popup
    • 6.21 Main Menu Structure
  • 7 Device and Sensor Setup
    • 7.1 Auto-Discovery
    • 7.2 Create Objects Manually
      • 7.2.1 Add an Auto-Discovery Group
      • 7.2.2 Add a Group
      • 7.2.3 Add a Device
      • 7.2.4 Add a Sensor
    • 7.3 Manage Device Tree
    • 7.4 Root Group Settings
    • 7.5 Probe Settings
    • 7.6 Group Settings
    • 7.7 Device Settings
    • 7.8 Sensor Settings
      • 7.8.1 Active Directory Replication Errors Sensor
      • 7.8.2 ADO SQL v2 Sensor
      • 7.8.3 Amazon CloudWatch Alarm Sensor
      • 7.8.4 Amazon CloudWatch EBS Sensor
      • 7.8.5 Amazon CloudWatch EC2 Sensor
      • 7.8.6 Amazon CloudWatch ElastiCache Sensor
      • 7.8.7 Amazon CloudWatch ELB Sensor
      • 7.8.8 Amazon CloudWatch RDS Sensor
      • 7.8.9 Amazon CloudWatch SNS Sensor
      • 7.8.10 Amazon CloudWatch SQS Sensor
      • 7.8.11 AWS Cost Sensor
      • 7.8.12 Business Process Sensor
      • 7.8.13 Cisco IP SLA Sensor
      • 7.8.14 Citrix XenServer Host Sensor
      • 7.8.15 Citrix XenServer Virtual Machine Sensor
      • 7.8.16 Cloud HTTP Sensor
      • 7.8.17 Cloud HTTP v2 Sensor
      • 7.8.18 Cloud Ping Sensor
      • 7.8.19 Cloud Ping v2 Sensor
      • 7.8.20 Cluster Health Sensor
      • 7.8.21 Common SaaS Sensor
      • 7.8.22 Core Health Sensor
      • 7.8.23 Core Health (Autonomous) Sensor
      • 7.8.24 Dell EMC Unity Enclosure Health v2 Sensor
      • 7.8.25 Dell EMC Unity File System v2 Sensor
      • 7.8.26 Dell EMC Unity Storage Capacity v2 Sensor
      • 7.8.27 Dell EMC Unity Storage LUN v2 Sensor
      • 7.8.28 Dell EMC Unity Storage Pool v2 Sensor
      • 7.8.29 Dell EMC Unity VMware Datastore v2 Sensor
      • 7.8.30 Dell PowerVault MDi Logical Disk Sensor
      • 7.8.31 Dell PowerVault MDi Physical Disk Sensor
      • 7.8.32 DHCP Sensor
      • 7.8.33 DICOM Bandwidth Sensor
      • 7.8.34 DICOM C-ECHO Sensor
      • 7.8.35 DICOM Query/Retrieve Sensor
      • 7.8.36 DNS v2 Sensor
      • 7.8.37 Docker Container Status Sensor
      • 7.8.38 Dropbox Sensor
      • 7.8.39 Enterprise Virtual Array Sensor
      • 7.8.40 Event Log (Windows API) Sensor
      • 7.8.41 Exchange Backup (PowerShell) Sensor
      • 7.8.42 Exchange Database (PowerShell) Sensor
      • 7.8.43 Exchange Database DAG (PowerShell) Sensor
      • 7.8.44 Exchange Mail Queue (PowerShell) Sensor
      • 7.8.45 Exchange Mailbox (PowerShell) Sensor
      • 7.8.46 Exchange Public Folder (PowerShell) Sensor
      • 7.8.47 EXE/Script Sensor
      • 7.8.48 EXE/Script Advanced Sensor
      • 7.8.49 File Sensor
      • 7.8.50 File Content Sensor
      • 7.8.51 Folder Sensor
      • 7.8.52 FTP Sensor
      • 7.8.53 FTP Server File Count Sensor
      • 7.8.54 Google Analytics Sensor
      • 7.8.55 Google Drive Sensor
      • 7.8.56 HL7 Sensor
      • 7.8.57 HPE 3PAR Common Provisioning Group Sensor
      • 7.8.58 HTTP Sensor
      • 7.8.59 HTTP Advanced Sensor
      • 7.8.60 HTTP Apache ModStatus PerfStats Sensor
      • 7.8.61 HTTP Apache ModStatus Totals Sensor
      • 7.8.62 HTTP Content Sensor
      • 7.8.63 HTTP Data Advanced Sensor
      • 7.8.64 HTTP Full Web Page Sensor
      • 7.8.65 HTTP IoT Push Data Advanced Sensor
      • 7.8.66 HTTP Push Count Sensor
      • 7.8.67 HTTP Push Data Sensor
      • 7.8.68 HTTP Push Data Advanced Sensor
      • 7.8.69 HTTP Transaction Sensor
      • 7.8.70 HTTP XML/REST Value Sensor
      • 7.8.71 Hyper-V Cluster Shared Volume Disk Free Sensor
      • 7.8.72 Hyper-V Host Server Sensor
      • 7.8.73 Hyper-V Virtual Machine Sensor
      • 7.8.74 Hyper-V Virtual Network Adapter Sensor
      • 7.8.75 Hyper-V Virtual Storage Device Sensor
      • 7.8.76 IMAP Sensor
      • 7.8.77 IP on DNS Blacklist Sensor
      • 7.8.78 IPFIX Sensor
      • 7.8.79 IPFIX (Custom) Sensor
      • 7.8.80 IPMI System Health Sensor
      • 7.8.81 jFlow v5 Sensor
      • 7.8.82 jFlow v5 (Custom) Sensor
      • 7.8.83 LDAP Sensor
      • 7.8.84 Microsoft 365 Service Status Sensor
      • 7.8.85 Microsoft 365 Service Status Advanced Sensor
      • 7.8.86 Microsoft Azure SQL Database Sensor
      • 7.8.87 Microsoft Azure Storage Account Sensor
      • 7.8.88 Microsoft Azure Subscription Cost Sensor
      • 7.8.89 Microsoft Azure Virtual Machine Sensor
      • 7.8.90 Microsoft OneDrive Sensor
      • 7.8.91 Microsoft SQL v2 Sensor
      • 7.8.92 Modbus TCP Custom Sensor
      • 7.8.93 MQTT Round Trip Sensor
      • 7.8.94 MQTT Statistics Sensor
      • 7.8.95 MQTT Subscribe Custom Sensor
      • 7.8.96 MySQL v2 Sensor
      • 7.8.97 NetApp Aggregate Sensor
      • 7.8.98 NetApp I/O Sensor
      • 7.8.99 NetApp LIF Sensor
      • 7.8.100 NetApp LUN Sensor
      • 7.8.101 NetApp NIC Sensor
      • 7.8.102 NetApp Physical Disk Sensor
      • 7.8.103 NetApp SnapMirror Sensor
      • 7.8.104 NetApp System Health Sensor
      • 7.8.105 NetApp Volume Sensor
      • 7.8.106 NetFlow v5 Sensor
      • 7.8.107 NetFlow v5 (Custom) Sensor
      • 7.8.108 NetFlow v9 Sensor
      • 7.8.109 NetFlow v9 (Custom) Sensor
      • 7.8.110 OPC UA Certificate Sensor
      • 7.8.111 OPC UA Custom Sensor
      • 7.8.112 OPC UA Server Status Sensor
      • 7.8.113 Oracle SQL v2 Sensor
      • 7.8.114 Oracle Tablespace Sensor
      • 7.8.115 Packet Sniffer Sensor
      • 7.8.116 Packet Sniffer (Custom) Sensor
      • 7.8.117 PerfCounter Custom Sensor
      • 7.8.118 PerfCounter IIS Application Pool Sensor
      • 7.8.119 Ping Sensor
      • 7.8.120 Ping Jitter Sensor
      • 7.8.121 POP3 Sensor
      • 7.8.122 Port Sensor
      • 7.8.123 Port Range Sensor
      • 7.8.124 PostgreSQL Sensor
      • 7.8.125 Probe Health Sensor
      • 7.8.126 Python Script Advanced Sensor
      • 7.8.127 QoS (Quality of Service) One Way Sensor
      • 7.8.128 QoS (Quality of Service) Round Trip Sensor
      • 7.8.129 RADIUS v2 Sensor
      • 7.8.130 RDP (Remote Desktop) Sensor
      • 7.8.131 REST Custom Sensor
      • 7.8.132 Sensor Factory Sensor
      • 7.8.133 sFlow Sensor
      • 7.8.134 sFlow (Custom) Sensor
      • 7.8.135 SFTP Secure File Transfer Protocol Sensor
      • 7.8.136 Share Disk Free Sensor
      • 7.8.137 SIP Options Ping Sensor
      • 7.8.138 SMTP Sensor
      • 7.8.139 SMTP&IMAP Round Trip Sensor
      • 7.8.140 SMTP&POP3 Round Trip Sensor
      • 7.8.141 SNMP APC Hardware Sensor
      • 7.8.142 SNMP Buffalo TS System Health Sensor
      • 7.8.143 SNMP Cisco ADSL Sensor
      • 7.8.144 SNMP Cisco ASA VPN Connections Sensor
      • 7.8.145 SNMP Cisco ASA VPN Traffic Sensor
      • 7.8.146 SNMP Cisco ASA VPN Users Sensor
      • 7.8.147 SNMP Cisco CBQoS Sensor
      • 7.8.148 SNMP Cisco System Health Sensor
      • 7.8.149 SNMP Cisco UCS Blade Sensor
      • 7.8.150 SNMP Cisco UCS Chassis Sensor
      • 7.8.151 SNMP Cisco UCS Physical Disk Sensor
      • 7.8.152 SNMP Cisco UCS System Health Sensor
      • 7.8.153 SNMP CPU Load Sensor
      • 7.8.154 SNMP Custom Sensor
      • 7.8.155 SNMP Custom Advanced Sensor
      • 7.8.156 SNMP Custom String Sensor
      • 7.8.157 SNMP Custom String Lookup Sensor
      • 7.8.158 SNMP Custom Table Sensor
      • 7.8.159 SNMP Dell EqualLogic Logical Disk Sensor
      • 7.8.160 SNMP Dell EqualLogic Member Health Sensor
      • 7.8.161 SNMP Dell EqualLogic Physical Disk Sensor
      • 7.8.162 SNMP Dell Hardware Sensor
      • 7.8.163 SNMP Dell PowerEdge Physical Disk Sensor
      • 7.8.164 SNMP Dell PowerEdge System Health Sensor
      • 7.8.165 SNMP Disk Free Sensor
      • 7.8.166 SNMP Fujitsu System Health v2 Sensor
      • 7.8.167 SNMP Hardware Status Sensor
      • 7.8.168 SNMP HP LaserJet Hardware Sensor
      • 7.8.169 SNMP HPE BladeSystem Blade Sensor
      • 7.8.170 SNMP HPE BladeSystem Enclosure System Health Sensor
      • 7.8.171 SNMP HPE ProLiant Logical Disk Sensor
      • 7.8.172 SNMP HPE ProLiant Memory Controller Sensor
      • 7.8.173 SNMP HPE ProLiant Network Interface Sensor
      • 7.8.174 SNMP HPE ProLiant Physical Disk Sensor
      • 7.8.175 SNMP HPE ProLiant System Health Sensor
      • 7.8.176 SNMP IBM System X Logical Disk Sensor
      • 7.8.177 SNMP IBM System X Physical Disk Sensor
      • 7.8.178 SNMP IBM System X Physical Memory Sensor
      • 7.8.179 SNMP IBM System X System Health Sensor
      • 7.8.180 SNMP interSeptor Pro Environment Sensor
      • 7.8.181 SNMP Juniper NS System Health Sensor
      • 7.8.182 SNMP LenovoEMC Physical Disk Sensor
      • 7.8.183 SNMP LenovoEMC System Health Sensor
      • 7.8.184 SNMP Library Sensor
      • 7.8.185 SNMP Linux Disk Free Sensor
      • 7.8.186 SNMP Linux Load Average Sensor
      • 7.8.187 SNMP Linux Meminfo Sensor
      • 7.8.188 SNMP Linux Physical Disk Sensor
      • 7.8.189 SNMP Memory Sensor
      • 7.8.190 SNMP NetApp Disk Free Sensor
      • 7.8.191 SNMP NetApp Enclosure Sensor
      • 7.8.192 SNMP NetApp I/O Sensor
      • 7.8.193 SNMP NetApp License Sensor
      • 7.8.194 SNMP NetApp Logical Unit Sensor
      • 7.8.195 SNMP NetApp Network Interface Sensor
      • 7.8.196 SNMP NetApp System Health Sensor
      • 7.8.197 SNMP Nutanix Cluster Health Sensor
      • 7.8.198 SNMP Nutanix Hypervisor Sensor
      • 7.8.199 SNMP Poseidon Environment Sensor
      • 7.8.200 SNMP Printer Sensor
      • 7.8.201 SNMP QNAP Logical Disk Sensor
      • 7.8.202 SNMP QNAP Physical Disk Sensor
      • 7.8.203 SNMP QNAP System Health Sensor
      • 7.8.204 SNMP RMON Sensor
      • 7.8.205 SNMP SonicWall System Health Sensor
      • 7.8.206 SNMP SonicWall VPN Traffic Sensor
      • 7.8.207 SNMP Synology Logical Disk Sensor
      • 7.8.208 SNMP Synology Physical Disk Sensor
      • 7.8.209 SNMP Synology System Health Sensor
      • 7.8.210 SNMP System Uptime Sensor
      • 7.8.211 SNMP Traffic Sensor
      • 7.8.212 SNMP Trap Receiver Sensor
      • 7.8.213 SNMP Windows Service Sensor
      • 7.8.214 SNTP Sensor
      • 7.8.215 Soffico Orchestra Channel Health Sensor
      • 7.8.216 SSH Disk Free Sensor
      • 7.8.217 SSH INodes Free Sensor
      • 7.8.218 SSH Load Average Sensor
      • 7.8.219 SSH Meminfo Sensor
      • 7.8.220 SSH Remote Ping Sensor
      • 7.8.221 SSH SAN Enclosure Sensor
      • 7.8.222 SSH SAN Logical Disk Sensor
      • 7.8.223 SSH SAN Physical Disk Sensor
      • 7.8.224 SSH SAN System Health Sensor
      • 7.8.225 SSH Script Sensor
      • 7.8.226 SSH Script Advanced Sensor
      • 7.8.227 SSL Certificate Sensor
      • 7.8.228 SSL Security Check Sensor
      • 7.8.229 Syslog Receiver Sensor
      • 7.8.230 System Health Sensor
      • 7.8.231 TFTP Sensor
      • 7.8.232 Traceroute Hop Count Sensor
      • 7.8.233 Veeam Backup Job Status Sensor
      • 7.8.234 Veeam Backup Job Status Advanced Sensor
      • 7.8.235 VMware Datastore (SOAP) Sensor
      • 7.8.236 VMware Host Hardware (WBEM) Sensor
      • 7.8.237 VMware Host Hardware Status (SOAP) Sensor
      • 7.8.238 VMware Host Performance (SOAP) Sensor
      • 7.8.239 VMware Virtual Machine (SOAP) Sensor
      • 7.8.240 Windows CPU Load Sensor
      • 7.8.241 Windows IIS 6.0 SMTP Received Sensor
      • 7.8.242 Windows IIS 6.0 SMTP Sent Sensor
      • 7.8.243 Windows IIS Application Sensor
      • 7.8.244 Windows MSMQ Queue Length Sensor
      • 7.8.245 Windows Network Card Sensor
      • 7.8.246 Windows Pagefile Sensor
      • 7.8.247 Windows Physical Disk I/O Sensor
      • 7.8.248 Windows Print Queue Sensor
      • 7.8.249 Windows Process Sensor
      • 7.8.250 Windows System Uptime Sensor
      • 7.8.251 Windows Updates Status (PowerShell) Sensor
      • 7.8.252 WMI Battery Sensor
      • 7.8.253 WMI Custom Sensor
      • 7.8.254 WMI Custom String Sensor
      • 7.8.255 WMI Disk Health Sensor
      • 7.8.256 WMI Event Log Sensor
      • 7.8.257 WMI Exchange Server Sensor
      • 7.8.258 WMI Exchange Transport Queue Sensor
      • 7.8.259 WMI File Sensor
      • 7.8.260 WMI Free Disk Space (Multi Disk) Sensor
      • 7.8.261 WMI HDD Health Sensor
      • 7.8.262 WMI Logical Disk I/O Sensor
      • 7.8.263 WMI Memory Sensor
      • 7.8.264 WMI Microsoft SQL Server 2005 Sensor (Deprecated)
      • 7.8.265 WMI Microsoft SQL Server 2008 Sensor
      • 7.8.266 WMI Microsoft SQL Server 2012 Sensor
      • 7.8.267 WMI Microsoft SQL Server 2014 Sensor
      • 7.8.268 WMI Microsoft SQL Server 2016 Sensor
      • 7.8.269 WMI Microsoft SQL Server 2017 Sensor
      • 7.8.270 WMI Microsoft SQL Server 2019 Sensor
      • 7.8.271 WMI Remote Ping Sensor
      • 7.8.272 WMI Security Center Sensor
      • 7.8.273 WMI Service Sensor
      • 7.8.274 WMI Share Sensor
      • 7.8.275 WMI SharePoint Process Sensor
      • 7.8.276 WMI Storage Pool Sensor
      • 7.8.277 WMI Terminal Services (Windows 2008+) Sensor
      • 7.8.278 WMI Terminal Services (Windows XP/Vista/2003) Sensor
      • 7.8.279 WMI UTC Time Sensor
      • 7.8.280 WMI Vital System Data v2 Sensor
      • 7.8.281 WMI Volume Sensor
      • 7.8.282 WSUS Statistics Sensor
      • 7.8.283 Zoom Service Status Sensor
    • 7.9 Additional Sensor Types (Custom Sensors)
    • 7.10 Channel Settings
    • 7.11 Notification Triggers Settings
  • 8 Advanced Procedures
    • 8.1 Toplists
    • 8.2 Move Objects
    • 8.3 Clone Object
    • 8.4 Multi-Edit
    • 8.5 Create Device Template
    • 8.6 Show Dependencies
    • 8.7 Geo Maps
    • 8.8 Notifications
    • 8.9 Libraries
      • 8.9.1 Library Management
      • 8.9.2 Libraries and Node Settings
      • 8.9.3 Library Context Menus
    • 8.10 Reports
      • 8.10.1 Run Reports
      • 8.10.2 Report Settings
    • 8.11 Maps
      • 8.11.1 Map Designer
      • 8.11.2 Maps Settings
      • 8.11.3 Map Rotation
    • 8.12 Setup
      • 8.12.1 Account Settings
        • 8.12.1.1 My Account
        • 8.12.1.2 Notification Templates
        • 8.12.1.3 Notification Contacts
        • 8.12.1.4 Schedules
      • 8.12.2 System Administration
        • 8.12.2.1 User Interface
        • 8.12.2.2 Monitoring
        • 8.12.2.3 Notification Delivery
        • 8.12.2.4 Core & Probes
        • 8.12.2.5 User Accounts
        • 8.12.2.6 User Groups
        • 8.12.2.7 Administrative Tools
        • 8.12.2.8 Cluster
        • 8.12.2.9 Single Sign-On
        • 8.12.2.10 Maintainer Mode
      • 8.12.3 PRTG Status
        • 8.12.3.1 System Status
        • 8.12.3.2 Cluster Status
      • 8.12.4 License Information
      • 8.12.5 Auto-Update
      • 8.12.6 Optional Downloads
      • 8.12.7 Help and Support Center
      • 8.12.8 Contact Support
  • 9 PRTG Desktop
  • 10 PRTG Apps for Mobile Network Monitoring
  • 11 Desktop Notifications
  • 12 Sensor Technologies
    • 12.1 Monitoring via SNMP
      • 12.1.1 Choosing the Right SNMP Sensor
    • 12.2 Monitoring via WMI
    • 12.3 Monitoring via SSH
    • 12.4 Monitoring Bandwidth via Packet Sniffing
    • 12.5 Monitoring Bandwidth via xFlows
    • 12.6 Bandwidth Monitoring Comparison
    • 12.7 Monitoring Quality of Service and VoIP
    • 12.8 Monitoring Email Round Trip
    • 12.9 Monitoring Backups
    • 12.10 Monitoring Virtual Environments
    • 12.11 Monitoring Databases
    • 12.12 Monitoring Syslogs and SNMP Traps
    • 12.13 Monitoring via Push
    • 12.14 Monitoring via HTTP
  • 13 PRTG Administration Tool
    • 13.1 PRTG Administration Tool on PRTG Core Server Systems
    • 13.2 PRTG Administration Tool on Remote Probe Systems
  • 14 Advanced Topics
    • 14.1 Active Directory Integration
    • 14.2 Application Programming Interface (API) Definition
      • 14.2.1 HTTP API
      • 14.2.2 Live Data
        • 14.2.2.1 Single Object Property
        • 14.2.2.2 Single Object Status
        • 14.2.2.3 Multiple Object Property or Status
        • 14.2.2.4 System Information
      • 14.2.3 Live Graphs
      • 14.2.4 Historic Data
      • 14.2.5 Object Manipulation
      • 14.2.6 Custom Sensors
      • 14.2.7 Custom Notifications
      • 14.2.8 Mini Probe API
    • 14.3 Filter Rules for xFlow, IPFIX, and Packet Sniffer Sensors
    • 14.4 Channel Definitions for xFlow, IPFIX, and Packet Sniffer Sensors
    • 14.5 Define IP Address Ranges
    • 14.6 Define Lookups
    • 14.7 Regular Expressions
    • 14.8 Calculating Percentiles
    • 14.9 Add Remote Probe
      • 14.9.1 Remote Probes and Multiple Probes
      • 14.9.2 Remote Probe Setup via Device Tools
    • 14.10 Failover Cluster Configuration
      • 14.10.1 Failover Cluster Step by Step
    • 14.11 Data Storage
    • 14.12 PRTG Housekeeping
    • 14.13 Using Your Own SSL Certificate with the PRTG Web Server
  • 15 Appendix
    • 15.1 Differences between PRTG on premises and PRTG Hosted Monitor
    • 15.2 Glossary
    • 15.3 Legal Notices
    • 15.4 List of Abbreviations
    • 15.5 List of Available Sensor Types
    • 15.6 List of Default Ports
    • 15.7 List of Icons
    • 15.8 List of New Sensors
    • 15.9 List of Notification Triggers and Supported Sensors
    • 15.10 List of Placeholders for Notifications
    • 15.11 List of Sensors by Performance Impact
    • 15.12 List of Sensors with IPv6 Support
    • 15.13 List of Sensors with Meta-Scan Functionality
    • 15.14 List of Sensors without Device Template Capability
    • 15.15 List of Standard Lookup Files
    • 15.16 Support and Troubleshooting
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PRTG Manual: Help and Support Center

<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: Help and Support Center

In the Help and Support Center, you can access help and support information for PRTG.

Help and Support Center

Help and Support Center

The following help and support topics are available:

  • PRTG Manual
  • Knowledge Base
  • Video Tutorials
  • Advanced Topics
  • Technical Support
  • Customer Service

Setup

  • Account Settings
    • My Account
    • Notification Templates
    • Notification Contacts
    • Schedules
  • System Administration
    • User Interface
    • Monitoring
    • Notification Delivery
    • Core & Probes
    • User Accounts
    • User Groups
    • Administrative Tools
    • Cluster
    • Single Sign-On
    • Maintainer Mode
  • PRTG Status
    • System Status
    • Cluster Status
  • License Information
  • Auto-Update
  • Optional Downloads
  • Help and Support Center
  • Contact Support

Others

There are some settings that you must make in the PRTG Administration Tool. For more details, see the sections:

  • PRTG Administration Tool on PRTG Core Server Systems
  • PRTG Administration Tool on Remote Probe Systems
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